This Privacy Policy explains how ph336 collects, uses, stores, and protects the personal information of Filipino players who use the ph336 online casino and sports betting platform. Your privacy matters to us — please read this document in full.
ph336 ("ph336," "Company," "we," "us," "our") operates the online gaming and sports betting platform available at ph336.app. We are licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operate in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal information that ph336 collects, receives, or processes in connection with your use of the ph336 website, mobile platform, player account, and associated services — including live casino, slot games, bingo, sports betting, promotions, and customer support interactions.
By registering a ph336 account or using any part of the ph336 platform, you consent to the collection and processing of your personal information as described in this Policy. If you do not agree, you should discontinue use of the ph336 service and contact us to close your account.
ph336 collects personal information through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third parties as part of identity verification and payment processing.
Information You Provide Directly:
Information Collected Automatically:
Information from Third Parties:
ph336 does not collect sensitive personal information (as defined under the Data Privacy Act) unless specifically required for identity verification or regulatory compliance purposes, in which case such data is handled under heightened security controls.
ph336 processes your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your ph336 player account, including login authentication and profile updates. |
| Identity Verification (KYC) | Verifying your identity and age (21+) as required under PAGCOR licensing obligations and applicable Philippine AML laws. |
| Payment Processing | Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and card payment channels; preventing payment fraud. |
| Service Delivery | Providing access to all ph336 platform features including casino games, live tables, bingo, sports betting, and promotions. |
| Regulatory Compliance | Meeting obligations under PAGCOR licensing, the Anti-Money Laundering Act (AMLA), and other applicable Philippine law. |
| Responsible Gaming | Monitoring gaming patterns to identify potential problem gambling behaviours and applying responsible gaming tools where appropriate. |
| Customer Support | Responding to enquiries, resolving disputes, and improving support quality. |
| Security & Fraud Prevention | Detecting and preventing unauthorised access, fraud, collusion, and other prohibited conduct. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, game offerings, and user experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and newsletters where you have provided consent. You may opt out at any time. |
ph336 processes your personal information on the following legal grounds as recognised under the Data Privacy Act of 2012:
ph336 does not sell your personal information to third parties for commercial marketing purposes. We share your data only in the following circumstances and with the following categories of recipients:
All third parties with whom ph336 shares personal information are required by contract to implement appropriate security measures and process the data only for the specified purpose.
ph336 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser when you visit ph336.app. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play games or access your ph336 account, though some preference features may not persist between sessions.
ph336 implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
ph336 retains your personal information for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by applicable law:
Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with ph336's data disposal procedures.
Under the Data Privacy Act of 2012, all Filipino players have the following rights with respect to their personal information held by ph336:
You have the right to be informed that your personal information is being collected and processed, and the purposes for which it is used — as set out in this Policy.
You may request a copy of the personal information ph336 holds about you. Requests will be processed within thirty (30) days subject to identity verification.
You may request correction of inaccurate, incomplete, or outdated personal information. Standard account details can be updated directly in your ph336 account settings; identity information changes require support assistance.
You may request deletion or blocking of your personal information where it is no longer necessary for the purposes it was collected, subject to overriding legal retention obligations (such as AMLA and PAGCOR requirements described in Section 8).
You may object to the processing of your personal information for marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
You may request a structured, machine-readable copy of personal data you have provided to ph336, where technically feasible and where processing is based on consent or contract.
If you believe ph336 has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph, after first attempting to resolve the matter with ph336 directly.
To exercise any of the above rights, contact the ph336 Data Protection Officer at the details provided in Section 13.
The ph336 platform is strictly restricted to individuals aged 21 years and older in accordance with PAGCOR licensing requirements. ph336 does not knowingly collect or process personal information from individuals under 21 years of age.
If ph336 discovers or is informed that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data (except where retention is required by law), and report the matter to PAGCOR as required by our regulatory obligations.
Parents and guardians who believe a minor has submitted personal information to ph336 should contact us immediately at the details in Section 13 so we can take prompt action.
ph336's primary data processing infrastructure is located within the Philippines. Where personal data is transferred to or processed by service providers outside the Philippines — for example, cloud hosting partners or game content providers — ph336 ensures that adequate safeguards are in place in accordance with the Data Privacy Act of 2012 and applicable NPC guidelines.
Safeguards for international transfers include contractual data processing agreements incorporating equivalent data protection obligations, and where required, compliance with any NPC-prescribed cross-border data transfer mechanisms. ph336 does not transfer personal data to jurisdictions that do not provide adequate protections for personal information without implementing appropriate contractual safeguards.
ph336 may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players by email to the address on file and by prominent notice on the ph336 website at least seven (7) days before the changes take effect.
The updated Policy will display the revised "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of the ph336 platform following the effective date of any revision constitutes your acceptance of the updated Policy.
ph336 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. For all privacy-related enquiries, data subject access requests, complaints, or questions about this Policy, please contact:
If you are not satisfied with ph336's response to a privacy concern, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data privacy matters under Republic Act No. 10173.
Your Data, Protected
Every connection to ph336.app — login, deposit, game play, account settings — is protected by 256-bit SSL encryption. Your data travels through a secure tunnel that cannot be intercepted.
ph336 is regulated by PAGCOR and fully compliant with the Data Privacy Act of 2012. Our data processing practices are subject to regulatory review and independent audit.
ph336 does not sell your personal information. Data shared with third parties is limited to what is necessary for payments, identity verification, and regulatory compliance — nothing more.
Filipino players have full rights under the Data Privacy Act — access, correction, erasure, portability, and the right to object. Contact the ph336 DPO anytime to exercise your rights.
Marketing emails and promotional messages from ph336 require your explicit consent and include a clear unsubscribe option. You can update communication preferences in your account settings at any time.
ph336 does not keep data indefinitely. Retention periods are defined by regulatory requirements, and data is securely deleted or anonymised when it is no longer needed.
Play with confidence knowing your personal and financial data is secured, regulated, and handled in full compliance with Philippine privacy law. 21+ only.